Founder
Big Burr Birds Eye LLC · Lake Saint Louis, MO
- Fly aerial photo, video, and 360 tour shoots for realtors and home sellers.
- Run the business myself, from booking to final delivery.
Experience
Field sales with a weather background
Here's the short version. The full resume is one click away.
Work
Jan 2024 – Present
Retail Sales Specialist
Apple · Lake Saint Louis, MO
- Cover 16 carrier and retail partner stores across St. Charles County, working on my own and driving between accounts about 40% of the time.
- Built strong relationships with partner store teams and improved the in-store customer experience.
- Helped grow sales year over year across the territory.
- Trained 100+ partner employees on products, customer service, and fixing display issues.
- Set up stores for 14 product launches so far: security, device setup and teardown, and new graphics.
- Log every visit, fix recurring problems, and send weekly feedback to Apple.
Weathercaster
KOMU 8 News · Columbia, MO
- Built the forecast and the graphics package for each broadcast.
- Presented the weather on air without a script, using my own graphics to explain it.
- Wrote weather stories for the station website.
- Made short videos to help viewers get ready for severe weather.
iOS Technician
Gravity · Columbia, MO
- Diagnosed iPhone hardware and software problems at the service desk.
- Replaced screens, batteries, and charging ports.
- Fixed iOS setup, sync, and restore issues.
- Set up networks and ran cable for small-business customers.
Certifications
- FAA Part 107 Remote PilotActive certificate (commercial drone license)
- Apple Certified Mac TechnicianACMT
- Apple Certified iOS TechnicianACIT
- Cisco CCENT2019 – 2021
- ETA Customer Service Specialist
Education
- University of MissouriAtmospheric Sciences coursework: synoptic meteorology, thermodynamics, GIS, and calculus
- South Technical High SchoolSaint Louis, MO · 2019. Studied Cisco networking and earned the CCENT.
Recognition
- FBLA3rd place nationally in Network Design
- SkillsUSATop 20 in Customer Service